How Wallet Records Fit This Privacy Policy
This Privacy Policy covers details you provide during account creation, phone verification, sign-in, wallet activity and support requests. We use those details to open and maintain your account, match wallet status with the correct account, investigate payment receipt questions and protect access from unusual sign-in activity.
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DANA, OVO, GoPay and QRIS may create transaction references that help us trace a status request, while bank transfer and virtual account records can identify a matching payment instruction. We retain records only for operational, security or legal needs that apply to the service. Where local
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law permits, you can request access, correction or deletion of personal details, subject to records we must retain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.